WELCOME TO POPACADEMY LTD - YOUR TERMS & CONDITIONS
Dear Pop Academy Community,
We are thrilled to have you join us at Pop Academy Ltd! Before we embark on this exciting journey together, we want to ensure that you are well-informed about the terms and conditions that will govern your experience with us. Please read through this agreement carefully as it sets the foundation for a positive and enjoyable time at Pop Academy.
1. Building Relationships
This agreement establishes the framework for our relationship with you, the Parent/Guardian, and us, POPACADEMY LTD. It is not just a piece of paper; it's the basis of our partnership to ensure everyone benefits to the fullest extent from their Pop Academy membership.
2. Free Trials and Membership
We want you to feel the rhythm before you sing, which is why we offer free trials (taster sessions). Your child can experience Pop Academy with the approval of our Academy Mentor, depending on availability. It's important to note that a free trial does not guarantee a permanent spot at Pop Academy, and it cannot be retroactively claimed.
Your membership at Pop Academy grants you the opportunity to enroll one child in any of our nationwide academies. If your circumstances change, and you need to switch to a different academy, we've got you covered.
3. Membership Fees and Flexibility
Our membership fees are £100 per calendar month ).
While we aim to keep our class timetables and instructors consistent, please understand that they may change from time to time without prior notice. We appreciate your flexibility.
4. Adapting to Circumstances
5. Punctuality and Respect
We value punctuality to maintain the flow of our classes. To avoid disruptions, kindly arrive on time. Please note that entry to classes may be restricted for anyone arriving more than 15 minutes late.
Our teachers work hard to create a safe and enjoyable environment. If a child's behavior jeopardizes the safety or enjoyment of others or their learning experience, the teacher may request them to leave the class.
6. Additional Rules and Minimum Membership Period
Each Pop Academy may have additional rules specific to their location. We'll keep you informed so you, your child, and any guests can adhere to them effectively.
The minimum membership period is two months. During this time, your monthly membership subscription is paid via Direct Debit unless your membership is terminated, suspended, or transferred in accordance with these terms. We may modify session days, times, or locations, but if these changes impact your attendance, we'll waive the usual notice period.
7. Flexibility and Fairness
If, for any reason, the tuition offered falls below the expected standards on more than one occasion, you have the option to terminate this agreement without liability.
While we'd love to see your child at every session, we understand that circumstances might prevent attendance due to sickness, holidays, government restrictions, or personal decisions. Unfortunately, we cannot offer refunds or makeup sessions for missed classes.
8. Compassion During Tough Times
9. Financial Responsibility
Timely payments are crucial to keeping your membership active. If you miss a payment, we may temporarily withdraw the right for your child to attend any Pop Academy session. Interest may be applied to unpaid sums.
If your account falls into arrears on more than three occasions in a calendar year, we reserve the right to terminate your membership immediately.
10. Continued Membership and Respect
After the minimum membership period, your membership will automatically continue unless either party cancels with at least one month's notice.
We believe in a supportive and respectful community. In the event of serious or repeated breaches of our membership rules, we may terminate your membership and your child's entitlement to attend Pop Academy.
11. Payment and Conduct
12. Media and Promotion
13. Embracing Creativity
14. Creating a Respectful Environment
15. Our Commitment to Your Safety
16. Staying Healthy Together
17. Your Voice Matters
18. Adapting to Change
19. Cancellation Notice
20. Governed by English Law
Thank you for choosing Pop Academy Ltd. We're here to inspire, nurture talent, and create lasting memories together. If you ever have questions or need clarification on any of these terms, please don't hesitate to reach out. Welcome to the Pop Academy family!
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